Archway Flowers Accessibility Statement

Our Commitment to Accessibility

At Archway Flowers, we believe that every customer should have equal opportunity to experience the beauty and joy of fresh flowers. We are deeply committed to providing an accessible online experience for all our customers in Archway and beyond. Our goal is to allow everyone, including people with disabilities, to effortlessly browse, select, and order Archway Flowers online.

Standards and Guidelines

We have designed and developed the Archway Flowers website to strive for compliance with the Web Content Accessibility Guidelines (WCAG) 2.1 AA level. These internationally recognised standards provide benchmarks for accessibility, helping ensure that web content is understandable, operable, and perceivable for the widest possible audience.

Screen Reader Compatibility

The Archway Flowers website has been optimised for compatibility with leading screen reader technologies. Our structure uses semantic HTML elements, meaningful links, clear navigation, and descriptive alt text for images. These features help screen reader users access information about our flowers, offers, and ordering process confidently and independently.

High Contrast and Visual Accessibility

Visual accessibility is central to our website design. We use high contrast colour schemes and simple, legible typography to make the site usable for people with low vision or colour vision deficiencies. Interactive elements such as buttons and links stand out clearly, and dynamic features are designed to be keyboard accessible. Wherever possible, we avoid conveying information through colour alone, ensuring everyone understands our content and options.

Inclusive Ordering Experience

Accessibility means that every Archway customer should be able to order Archway Flowers online with ease. Our commitment ensures that our ordering forms, product descriptions, and checkout process are straightforward to navigate and complete. We have minimised barriers, simplified steps, and ensured that the path from flower selection to order confirmation is as smooth and accessible as possible.

Continuous Improvement

We view accessibility as an ongoing process. The Archway Flowers website is regularly reviewed and updated to meet changing standards and respond to user feedback. We assess new features and content updates for accessibility and actively work to resolve any identified issues. Our aim is to provide a continuously improved experience for all Archway Flowers customers, regardless of ability.

Contact for Accessibility Support

If you encounter any difficulty accessing the Archway Flowers website, or if you have suggestions that could help us improve accessibility, please let us know. Our team is dedicated to addressing accessibility concerns and making sure everyone in Archway can enjoy a seamless online flower shopping experience. Please use the contact details on our website to reach out to us for assistance with accessibility issues.